A burst supply line, a failed fitting or a pinhole in old copper can put gallons on the floor in minutes. The first job is to stop the water. If you can reach your main shut-off, close it, and the front desk will talk you through it on the call if you can't find it.
When the plumber arrives we find the source, not just the drip. Leaks travel along joists and show up a room away from where they start, so we check the run and use moisture readings and listening gear where the leak is hidden in a wall or slab.
You get the price for the repair before we start. If the pipe around the leak is near the end of its life, we tell you, show you, and price the small repair anyway.
What we check
- Supply lines to toilets, sinks and washers
- Fittings and valves at the water heater
- Pinholes in older copper
- Hidden leaks in walls and slab
- Outdoor hose bibs after a freeze
Text a photo of the problem to (425) 555-0172 and we will tell you what we see and what it is likely to cost.
Water where it shouldn't be?
Call now, a plumber picks upQuestions
Can someone come tonight?
The phone and the front desk answer around the clock and dispatch the on-call plumber. The arrival window depends on where you are and what else is running; the front desk tells you straight on the call.
Where is my main shut-off?
In most Snohomish County houses it is where the water line enters: a crawlspace, the garage wall, or under the kitchen sink. There is also a curb valve at the meter box. Our shut-off steps on the home page walk you through it.
Is there a charge after hours?
Yes, an after-hours visit costs more than a daytime one. You hear the amount on the call, before anyone drives out.